DEALERS
Email: orders@choristersguild.org
Mail: Choristers Guild, Attn: Orders, 12404 Park Central Dr., Suite 100-S, Dallas, Texas 75251
Stock Order Periods
• April 15 - July 30, minimum $500 after discount
• November 15 - December 20, minimum $500 after discount
[Stock orders will include 5% extra discount, except limited discount items (maximum 40%)]
Note: Stock orders are allowed only during stock order periods. Stock orders must be billed and shipped to one destination only. Stock order merchandise is nonreturnable.
Reading Session/Print Cost
• Reading session requests should be submitted to CG at least four weeks before the event.
• Requests may include both complimentary copies plus the same quantity of back up stock.
• Maximum 50% of back up stock could be returned within 60 days after event, no restocking fee applied, in the same fiscal year.
- Print cost request should be submitted to CG four weeks before the event.
- Maximum 100 copies of each title may be printed with permission from CG.
- Additional quantity will be billed as regular order.
Limited Discount Items (Maximum 40% discount)
- Items with codes starting with: [CGCD, CGCDP, CGAC, CGECD, CGDVD, CGRP, CGIN, CGINCD, CGOR, CGBK, CGK, CGPH, CGPC, Reproducible CGB & CGE & CGC & CGCA]
- These primarily include: DVDs, CDs, Instrumental Parts and Orchestrations for Octavos and Musicals, Preview Kits, Reproducible Collections, Books, Curriculum, Teaching Resources and Tools, and Posters.
Please refer to the dealer catalogue provided on our website for specific details on Limited Discount Items
Drop Shipments
A charge* of $5.95 will be added on all drop shipments.
*Note: Orders that qualify for both a dropship and minimum order charge will only be charged one of the two.
Same Day Charge
No rush fee is assessed to dealers except for extreme circumstances. If an order is placed by 12PM Central time via UPS Ground shipping, it is likely that it will ship the next business day. Orders for Media Mail Shipping placed before 10AM Central time will likely ship out the next business day.
Return Policy
With proof of purchase, in-print product in saleable condition may be returned for credit, within 30 days of the date of purchase or by December 1st, whichever comes first. With documented return authorization, music dealer wholesale account holders may return in-print product in saleable condition for credit, within 60 days of the date of purchase. Specific return restrictions apply to limited discount items. Shipping costs will not be refunded unless product is shipped because of our error. A 10% restocking fee will be deducted from the return credit. Send U.S. order returns by a secure, prepaid, traceable method to:
Choristers Guild
Attn: Returns
12404 Park Central Dr.
Suite 100-s
Dallas, TX 75251
Please contact us at orders@choristersguild.org or (469)398-3606 for assistance.
Non-returnable Items
The following items are non-returnable
Dealer new issues
Reproducible collections
Recorded products (CDs and DVDs)
Audio downloads
Accompaniment instrumental parts
Out of print items
Licenses and Permissions
Conference Registrations after Date Specified
Webinar Registration
Dealer Account Policies
• Payment for regular (non-stock) orders is due within 30 days of the order invoice date. Choristers Guild requires payment in U.S. Dollars. Any invoice discrepancies must be reported within 30 days from the date of the invoice.
• International dealers must pay by credit card at time of order.
• A fee of $30.00 will be assessed to the Dealer's account if any check is refused for payment by the bank.
• Any account past-due 90 days may be placed on a stop-ship status until payment is made.
• Any account past-due more than 90 days may be turned over to a collection agency without notice.
• Credit card information is not stored on our servers. Please call the office to pay by credit card
DEALER DISCOUNT CHART
Wholesale Yearly Sales (from 2019) = Daily Discount
Daily Discount with TWO stock orders in previous year adds 5%
1 $20,001+ 45%
2 $10,001-$20,000 40%
3 $7,501-$10,000 35%
4 $5,001-$7,500 30%
5 $2,501-$5,000 25%
6 $0-$2,500 20%